Challenge 1
Not enough funding
Revenue that lurches from one cycle to the next.
The consequence
Donor retention is collapsing
Average donor retention fell to 42.9% in 2024, down 2.6% year-on-year — most of last year's donors don't come back.
We help ANZ impact teams solve their 5 biggest challenges:Funding·Engagement·Productivity·Service Quality·InsightsBuild confidence with funders, boards and teams.
We are a B Corp and AI- and Salesforce-powered digital studio for the mission-led teams of ANZ and Oceania. Unlike global consultancies and local freelancers, we tune the whole organisation with people in focus.
The problem
Your mission can't wait. But your systems are holding you back.
Challenge 2
Disengaged audiences
First-time givers who never come back.
The consequence
The second gift is the hardest one to earn
Fewer than 1 in 5 new donors (19.4%) ever give a second time.
Challenge 3
Wasted teamwork
Too much time on “work about work,” not the mission.
The consequence
Most of the week goes to chasing updates, not doing the work
ANZ knowledge workers spend 58% of their time on “work about work” and only 29% on the skilled work they were hired for.
Challenge 4
Fluctuating delivery quality
Good intentions undone by messy data and workarounds.
The consequence
Most AI and automation efforts don't survive bad data
41% of predictive/lead-scoring initiatives fail because of CRM data problems, and Gartner predicts 60% of AI projects will be abandoned through 2026 for lack of AI-ready data.
Challenge 5
Inaccurate data
Decisions made on numbers you can't trust.
The consequence
Leaders don't trust their own data enough to act on it
Only about one-third of executives trust their data enough to act on it, while poor data quality costs organisations an average of US$12.9M a year.
Social proof
Trusted by the impact teams of Aotearoa and Oceania
This work with 360tuned will ensure that MAW is data-informed and digitally prepared to scale.
I'm implementing a Digital Transformation that will support the strategic priorities agreed to by my board — to deliver more wishes to eligible children across Aotearoa.
Anne Fitisemanu
Chief Executive · Make-A-Wish New Zealand
94%
productivity gain in 12 months
TupuToa — by connecting their systems on Salesforce with 360tuned.
The solution
A partner for the whole journey.
Not just the big build.
We streamline processes, connect tools, clean data, and enable your team to be confident enough to run it. The right way, culturally and environmentally. We stay with you until you fly and deliver your mission.
Learn
Free and low-cost learning, so your team builds confidence before you spend.
Plan
Discover and quantify your current state: a heatmap, a roadmap and a business case.
Build
We implement systems, integrations and data, fitted to your culture.
Drive
We optimise, support and sustain — and stay until you can fly.
Our Playbooks: repeatable, end-to-end packages that let us run accelerated, fixed-price projects.
Discovery→Design→Deliver→Test→Release→Document→Train
Why 360tuned
We serve only mission-led teams.
We stay until you can fly.
People first
Your team and ours, before any tool.
Built on cultural humility
We listen first, follow the lead of the communities we serve, and never assume one model fits all of Oceania.
Ethically fit to health & social services
We treat sensitive data as a matter of trust.
B Corp + Pledge 1%
Care for people and planet is the same instinct.
This is digital enablement with soul.
Meet the team →Tell us where you are. We'll tell you honestly what we'd do next.
A free 15-minute call with 360tuned — no pitch, no pressure. If your team is bold and ready to up its game, let's uncover what's possible.
CommunityAre you a board member,
Are you a board member,
C-level executive,
advisor or product owner
in an impact organisation?
Join our free, private LinkedIn group — the 360tuned Impact Exec Club — where we share the latest insights from our work, lessons learned from our clients and the market, trends, reviews and insider information to help you make better decisions.
Ready to see what's possible?
Technology should deliver outcomes, not confusion. Let's solve the hard things together and free your team to focus on what matters — creating profound, lasting change.